BBC Mandarin Class

Top companies choose BBC Mandarin Class because we provide real-world communication skills that boost service quality and business relationships. Our structured methods and expert trainers guarantee faster progress and measurable results.

2.Proven Learning System for Fast Progress

With structured levels, engaging teaching methods, and tailored learning materials, we ensure learners build confidence quickly and achieve measurable communication improvement

3.HRDC Claimable & Corporate-Friendly Delivery

Our programs are HRDC claimable and fully customizable to different industries, schedules, and job functions, making training convenient and cost-effective for businesses.

1.Workplace-Focused Communication

We teach practical Mandarin that your team can immediately apply at work from customer service conversations to business discussions ensuring faster results and improved productivity.

Mandarin Class 2 Levels

Whether you’re a complete beginner or already have some Mandarin knowledge, we offer two levels to suit your needs.

🎯 Goal: Speak fluently with more vocabularies, able to read and write Chinese characters

What You’ll Master:

✔ Business Mandarin expressions and formal communication
✔ Handling enquiries, negotiations, and presentations
✔ Customer service & sales conversations
✔ Reading product information, messages, and basic reports
✔ Professional email etiquette & cultural communication skills

Who is this for?

✔ Professionals in sales, customer service, business development
✔ Employees dealing with Mandarin-speaking partners
✔ For those with basic Mandarin knowledge who want to communicate more professionally and fluently in the workplace

Upgrade Your Business Communication Skills

Basic / Beginner Level

🎯Goal: Communicate confidently in everyday situations and basic workplace interactions.

Start from Zero. Speak with Confidence

Perfect for complete beginners, no prior Mandarin knowledge needed. We make learning simple, fun, and practical so you can start speaking right away.

What You’ll Learn:

✔ Essential daily phrases and greetings
✔ Basic pronunciation (Pinyin) for correct speaking
✔ Numbers, dates, time, and common conversation topics
✔ Useful workplace communication starters

Who is this for?

✔ Working adults looking to learn Mandarin from scratch
✔ Customer-facing roles: retail, hospitality, service industry

Intermediate / Advanced Level

10 Frequently Asked Questions (FAQ)

1️⃣ Who should join the Mandarin training?

Our classes are designed for working adults and corporate staff who want to improve communication with Mandarin-speaking customers, clients, or colleagues.

Whether you are a complete beginner or already have some foundation, we have suitable levels for you.

We tailor the course to different proficiency levels and professional needs.

2️⃣ Do I need any background in Mandarin to join?

No prior knowledge is required for the Beginner Level.

If you already understand basic Mandarin, you can choose Intermediate or Advanced based on your proficiency.

We provide a placement suggestion based on your current ability.

3️⃣ What skills will I learn in this training?

You will learn practical skills used in daily work and business communication, including:

* Speaking and listening

* Reading and writing

* Business Mandarin terms for workplace use

* Customer service communication

We focus on real-world usage to boost workplace confidence.

4️⃣ Is the training focused on speaking or writing?

Our training emphasizes conversation and listening for immediate workplace application.

Reading and Writing Chinese characters is introduced in Intermediate or Advanced Level.

Adults benefit most from speaking-first language learning.

5️⃣ How long does it take to speak basic Mandarin?

Most learners can start simple conversations after completing the Beginner Level (around 20–30 training hours).

Progress speed depends on class attendance and practice.

6️⃣ Are the classes HRDC Claimable?

Yes! Our Mandarin training is 100% HRDC claimable, so companies can save on training costs while upskilling their employees.

We are HRDC certified training provider since 2017

7️⃣ Will I receive a certificate after the course?

Yes! Participants who attend the training and complete assessments will receive a Certificate of Achievement.

8️⃣ Can the training content be customized for my company?

Yes. We can tailor topics such as:

✔ Customer interaction

✔ Hospitality service

✔ Sales & negotiation

✔ Property & retail communication

✔ Industry-specific Mandarin

Custom content ensures better workplace performance.

9️⃣ Do you provide training materials?

All participants receive Workbook (English + Mandarin), Practice dialogues, Vocabulary lists, Online resources for revision

Our specially designed learning materials help reinforce lessons and encourage independent practice.

We provide comprehensive study resources to strengthen memory and support continued learning outside class.

Our training materials are crafted to boost mastery and make self-revision easier.

Learners receive practical resources that enhance retention and enable ongoing practice anytime.

Our course materials are built to support continuous improvement even after each session.

🔟 How do we decide the right level for our staff?

We provide a placement test or consultation to evaluate learners’ skills before grouping.

We will ensure each learner is placed at the appropriate level.